nextCIGAR CLUB
nextCIGAR FAQ
nextCIGAR CLUB 为 nextCIGAR 的会员奖励计划, 专为一众尊贵会员带来丰富奖励和独家优惠，与环球茄客一起分享对雪茄的热爱。立即注册成为nextCIGAR CLUB的一员，开始累积积分奖励，享受独家优惠吧!
如果你在你居住的国家达到合法的吸烟和饮酒年龄，你就可以成为我们的会员之一!
点击注册
礼品兑换产生的所有关税、税项和您所在地区的许可执照等，均由顾客自行负责。退款和退货条款不适用于nextCIGAR CLUB兑换的礼品。
- 点击"注册"。"
- 填写所需信息。
- 你会收到一封会员确认邮件。
- 开启确认邮件，并点击连结激活你的账户!
*You must provide an email address and password for member registration. Activate your membership by following the email instruction. If you can't receive the activation email, please get in touch with our customer service team.
会员账户和积分不能合并/转让。
罗布图会员的会籍没有到期日。丘吉尔会员的会籍有效期为365天。 (例如，在2022年9月30日成为丘吉尔会员，会员资格将在2023年9月29日到期，并将退回罗布图会员）。请在365天内购物满3,000美元，以享受丘吉尔级的独家福利和优惠。
购物积分将在订单发货后随即发放到你的帐户内。如果你未能收到积分，请与我们的客服联络。
你可以登录并在账户页面上查看你的积分余额。 查看你的会员状态.
请记得在付款前登录。如果你在付款时未有登入所属帐户，你将未能获得该次的购物积分。
以礼品卡付款的订单将不会获得积分。
运费将不会获得积分。
生日奖赏积分将在你生日当天自动转入你的账户。
升级奖赏积分将在的会籍升级后转入你的账户。每个会员只能享受层级庆祝积分 一次 。
你需在付款前登录账户，然后你可以在结账页面兑换积分以扣抵您的订单金额。
Please find the "Your rewards" section and find your redeemed rewards by the following steps,
你的积分可以应用于所有产品。
You can use both gift card and redeem points in the same order.
优惠码和积分不能在同一订单中使用。
一旦你申请退款，积分将从你的账户中扣除。
如果您想退还用任何用积分购买的订单，我们将把相应的积分退还到您的账户。请与我们的客服联絡，了解更多细节。
积分不会过期。
請密切关注我们的電報及網站! 我们将通过電報宣布最新的優惠活动。
点击这里， 以密码登录 点击这里，邀请你的朋友来体验nextCIGAR的优质雪茄和服务! 每成功推荐一位朋友，您将获得15美元的优惠券。
当您的朋友（被推荐人）首次购物成功，该笔订单寄出后，我们将透过电邮发送15美元的优惠券给您。
很抱歉，只有新客户才可以参加推荐计划。
请确保你的朋友已经通过你的推荐链接及优惠码进行购物。否则，我们将无法确认这是一个成功的推荐。
推荐的朋友数量没有任何限制! 欢迎与你所有朋友分享对雪茄的熱情!
The referee can open the referral email sent from nextCIGAR CLUB and click the button to be redirected to nextCIGAR.com with the launcher opened and offered a coupon code.
- 所有的积分及兑换礼品都不能换成现金，也不能退回。退款和退货条款不适用于nextCIGAR CLUB兑换的礼品。
- nextCIGAR保留修改上述条款和条件的权利，而无需事先通知。如有任何争议，nextCIGAR保留最终决定权。
- 通过注册成为nextCIGAR CLUB会员，我同意按照隐私政策和个人信息收集声明收集、储存、使用和转让我的个人信息。
We are a seasoned online retailer offering the finest service to the finest premium cigars and cigar accessories. (了解更多)
Our warehouse is located in Hong Kong.
Our warehouse is equipped with world-class humidity and a temperature-controlled system, keeping all our cigars in optimal conditions. (Learn more)
You should receive an order confirmation email after your order placement. If you have not received it, please contact us with your order number and phone number. We will be more than happy to further assist you.
If the items are out of stock or they are in other conditions that cannot be delivered, we will refund this order to you.
The price shown on the website will be different between different IP addresses. The final product price depends on the shipping address of your order. Tax and duties are not included in the fixed price for the non-Hong Kong orders. All duties, taxes, and licenses of your region incurred while shopping at nextcigar.com are the sole responsibility of the customer. (了解更多)
You can only apply 1 promotional code in 1 order. Please be reminded that promotional code can be used once only.You can only apply 1 promotional code in 1 order. Please be reminded that the promotional code can be used once only.
You may cancel your order for whatever reason up to the point that it is shipped.Please contact us for the cancellation or amendment with your order number.
VISA, AMEX, and Union pay credit cards are our available payment gateways.We also accept bank transfers as a payment method.
Payments for the orders can't be split between multiple payment methods.
Bank details are attached to the order confirmation email. If you have not received it, please contact us with your order number and phone number. We will share the bank transfer details with you.
Please contact us with your email and order number for more details. We will be more than happy to further assist you.
Please enter the gift card code attached with the email during checkout to apply the discount.
It is normal to receive cigars unsealed as we conduct a quality check on cigar conditions or maintenance to ensure cigars are at the optimal condition when you receive them.
Plume (also called cigar bloom) is a white or grey crystalline substance that simply derives from the natural oils in a cigar’s tobaccos. The plume appears as white spots on your cigars and is harmless. Feel free to contact us if you need more information. https://www.nextcigar.com/blogs/cigar-smoking-tips/tips-for-preventing-cigar-mould
All duties, taxes, and licenses of your region incurred are the customer's sole responsibility. Refunds and returns do not apply for this.
Our logistics team will dispatch parcels to Hong Kong in 1 working day*, and other markets in 2-5 working days*. Please refer to https://www.nextcigar.com/pages/shipping-information for the estimated arrival time. (*Subject to condition)
Each country has its own unique import regulations, which are subject to change.Please contact us for further inquiries.
You can choose your own delivery options during checkout. Or our professional logistics team will assign an appropriate shipping courier for shipment. FREE Shipping Worldwide on all orders made on nextCIGAR, except for conditions following conditions. (了解更多)(*Subject to condition)
Additional charges may apply if you want to choose your own shipping courier or any other special request for your order. Please contact us if you would like to have a special arrangement.
We may not ship out your order in a single parcel. We may ship out the order by our judgment to fulfill the local customs requirement. For any special requests regarding your order, please contact us after you have purchased!
Every shipment includes a Boveda 2-way humidity control pack and an extra bubble wrapper to ensure your cigar is protected during shipping.
We provide shipping to Singapore by following the plain packaging regulation.
Please contact us with your wishlist and order details.
You may log in to your account for the order tracking. You can also check the updated status from https://track.nextcigar.com/ .
Please visit https://www.nextcigar.com/pages/return-policy.The refund and return policy is not applied to any customized packaging orders and the gift you purchased. (了解更多)
- 选择某一选项会使整个页面刷新。
- 先按空格键，然后使用箭头键来进行选择。