nextCIGAR Club FAQ
nextCIGAR Club is the loyalty programme of nextCIGAR.com, designed to reward our valuable customers with rewards and exclusive perks. Get started by registering to become a member! Be part of the club today!
All duties, taxes, and licenses of your region incurred are the customer's sole responsibility. Refunds and returns do not apply for the gifts or products rewarded by the nextCIGAR Club.
- Click on "Register"
- Fill in the required information
- You will receive a membership confirmation email
- Activate your account
*You must provide an email address and password for member registration. Activate your membership by following the email instruction. If you can't receive the activation email, please get in touch with our customer service team.
The membership account and points cannot be combined/ transferred.
There is no expiration day for Robusto members. For Churchill members, the tier will be expired after 365 days based on the date when the tier is reached. (e.g. become a Churchill members on 30 Sep 2022, membership will be expired on 29 Sep 2023)Purchase a minimum of USD3,000 in 365 days to enjoy the premium perks & privileges of Churchill members.
Points will be issued after we have dispatched the parcel. Please contact our customer service team if you cannot receive the points. We are happy to assist you further.
You can log in and check your point balance on your account page.
Please log in before check-out! Points won't be rewarded to your account if you check out as a guest.
No points will be rewarded for the items purchased by a gift card.
Additional shipping fee will not be rewarded for bonus point.
The birthday points will be automatically transferred to your account on your birthday.
Tier celebration points will be transferred to your account after you reach Churchill member. Each member can enjoy the tier celebration points once only.
Sign in to your account before checkout and you can convert your available points into a discount voucher with one click at the checkout page.
Your point can be applied to discounted products.
You can use a gift card and redeem points in the same order.
Please be reminded that promotional code and points cannot be used concurrently.
The points will be deducted from your account once you have applied for a refund.
If you want to refund the order purchased with any points, we will refund the corresponding points to your account. Please get in touch with our customer service team for more details. We are happy to assist you further.
No, there is no expiration date for points.
Click here and invite your friends to experience the premium cigars & service brought by nextCIGAR!
Enjoy $15 coupon off yourself for each successful referral. You will automatically receive the $15 coupon in your email after your friend (Referee) first order has been dispatched.
Sorry, only new customers are valid for the referral program.
Please make sure your friend has made a purchase through your referral link. Otherwise, we won't be able to recognize it as a successful referral.
There is no limitation! Feel free to share the love of cigars with your friends!
- All redemption are non-exchangeable for cash and cannot be returned.
- nextCIGAR reserves the right to modify the above terms and conditions without prior notice. In case of any dispute, nextCIGAR reserves the right for final decision.
- I wish to receive news on the latest promotion and members exclusive offers.
- 선택을 누르면 전체 페이지가 새로 고쳐집니다.
- 스페이스 키를 누른 다음 화살표 키를 눌러 선택하십시오.